Refund Policy

Paragliding refunds

Refunds follow Article 15 of the Korean Standard Terms on consumer redress. A minimum processing fee may apply.

If we cancel your flight for weather

• When we officially cancel flights, you receive a full refund.
• If you cancel on your own — because you expect poor weather, for example — the standard terms above apply.

When cancellations are accepted

• Cancellations are accepted during office hours (9:00 am – 6:00 pm) only.
• Requests received after hours are treated as received the next day.
• The same terms apply even if you book and cancel on the same day.

If you change your date

• If you change your date and then cancel, the refund is calculated from your original booking date.
• Postponed bookings must be used within three months, after which they are cancelled automatically.

Video recording

• If the recording or the file fails, we refund the video fee only.
• If the flight itself went ahead as planned, the flight fee is not refunded.

Proposal flights

• The standard terms apply to the amount remaining after the cost of the bouquet and banner already produced.
• These production costs are not refunded even when the flight is postponed or cancelled for weather.

Pension refunds

• A 10% processing fee is deducted from every cancellation.
• If you change your date, the refund is calculated from your original booking date.
• Please book carefully.

Cases with no refund

• Arriving with a pet — you will be asked to leave, with no refund.
• Grilling or frying meat or fish inside the room — you will be asked to leave, with no refund.

Before you arrive

• Check-in 3:00 pm / check-out 11:00 am. Adjustments can be arranged in advance.
• Please let us know in advance if you will arrive after 6:00 pm.
• Stays of two nights or more need to be arranged in advance.
• Each guest above the standard occupancy is 15,000 KRW.
• Minors cannot stay without a guardian.
• All rooms are non-smoking, and pets are not allowed out of consideration for other guests.
• Grilling or frying meat and fish inside the rooms is not allowed — please use the barbecue area or the designated outdoor space.
• Please tell us if anything gets damaged.
• We sit at the top of a mountain with no shops or restaurants nearby. Please buy what you need in town before coming up.

Barbecue area

Barbecue requests are accepted until 7:00 pm.

In every room

• Wi-Fi throughout
• TV · refrigerator · air conditioning · hair dryer · rice cooker · full cooking set
• Bathroom amenities · bed · kettle · dining table · dressing table · sink